Terms & Conditions

1. Acceptance of Terms

By accessing or using Account Spiro (the "Platform"), you agree to these Terms and Conditions ("Terms"), our Privacy Policy, Refund Policy, and Community Guidelines. If you do not agree, do not use the Platform.

2. What Account Spiro Is

Account Spiro is a multi-seller digital marketplace. Buyers can purchase accounts, digital downloads, and services. Independent sellers can open stores and list products or service gigs. Account Spiro provides the Platform, wallet, messaging, and related tools. Unless we expressly state otherwise for a specific listing, sellers—not Account Spiro—are responsible for the content and fulfillment of their own listings.

3. Eligibility & Accounts

• You must be at least 18 years old and provide accurate registration information.
• You are responsible for safeguarding your login credentials and all activity under your account.
• One person may not maintain multiple accounts to evade bans, fees, or enforcement.
• We may suspend, restrict, or terminate accounts that violate these Terms or our Community Guidelines.

4. Marketplace Listings Are Not Pre-Approved

Important: Account Spiro does not review or approve every product, digital file, or service before it is published. Sellers may publish listings that become visible to buyers without prior editorial approval. Appearance on the Platform does not mean Account Spiro endorses the listing, verifies every claim, or guarantees quality, legality, or fitness for a particular purpose.

We may use automated checks, spot checks, reports, or manual review at any time. We may remove listings, hide content, refuse publication, or require edits when we believe a listing violates these Terms, Community Guidelines, law, or Platform safety.

5. Sellers, Stores & Enforcement

• Sellers must only list items and services they have the right to sell and that comply with Nigerian law and our Community Guidelines.
• Sellers are responsible for accurate descriptions, delivery, customer communication, and any after-sale support stated in the listing.
• Seller applications and store privileges may be approved, deferred, limited, or rejected.
• We may turn down, suspend, restrict, or permanently close a store (and remove its listings) for policy violations, fraud risk, repeated buyer complaints, illegal or prohibited content, non-delivery, chargeback abuse, or any conduct that harms buyers or the Platform.
• Verification badges or levels (if granted) are privileges, not guarantees of future compliance.

6. Buyers & Purchases

• Prices are shown in Nigerian Naira (₦) unless stated otherwise.
• Payment methods may include wallet balance and approved gateways or manual funding options.
• Account and digital products may deliver instantly to your dashboard after payment confirmation. Services may use chat, offers, and escrow as described in-product.
• You must review listing details before purchase. Stock can change while items sit in a cart; carts do not reserve inventory.
• After receiving credentials or files, secure them immediately (change passwords, enable 2FA where applicable).

7. Wallet, Fees & Escrow

Wallet funds are for use on Account Spiro. Top-ups are credited after verification. Seller withdrawals, platform fees, and service escrow holds follow the rules shown in your dashboard and related policies. Misuse of wallet, refunds, or disputes may result in holds or account action.

8. Refunds & Disputes

Refunds are governed by our Refund Policy. Digital goods and delivered credentials are generally final except for eligible issues reported within the stated window. For service jobs, release, refund, and dispute tools may apply while funds are held.

9. Prohibited Conduct

You must not:

• Break the law, commit fraud, launder money, or traffic stolen data
• List or request prohibited items described in our Community Guidelines
• Harass users, spam, scrape the Platform, or attempt unauthorized access
• Manipulate reviews, ratings, escrow, or refunds
• Circumvent fees, suspensions, or enforcement actions
• Misrepresent yourself, your store, or your listings

10. Third-Party Platforms & Risk

Third-party platforms (social networks, software vendors, etc.) may suspend or change accounts or assets at their discretion. Account Spiro does not control those platforms and does not guarantee ongoing access after delivery when credentials or assets were working at the time of sale, except as required by our Refund Policy for eligible defects.

11. Intellectual Property

Platform branding, software, and design belong to Account Spiro or its licensors. Sellers retain rights in their own content but grant Account Spiro a license to host, display, and promote listings on the Platform. Do not upload content you do not have rights to use.

12. Disclaimer & Limitation of Liability

The Platform is provided "as is." To the maximum extent permitted by law, Account Spiro is not liable for indirect, incidental, or consequential damages, or for seller-provided content and fulfillment failures beyond tools and remedies we expressly provide. Our total liability for a claim relating to a purchase will not exceed the amount you paid for the specific order in dispute (or applicable escrow amount), except where law requires otherwise.

13. Indemnification

You agree to indemnify Account Spiro against claims arising from your listings, store conduct, misuse of the Platform, or violation of these Terms or applicable law.

14. Changes

We may update these Terms. Material updates will be reflected on this page. Continued use after changes constitutes acceptance.

15. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Disputes should first be raised in good faith through our support channels.

16. Contact

Email support@accountspiro.com or visit Contact.